03 — Run
Website management, handled
Your website is a system that needs an owner. Our care plans give you a technical team that keeps it secure, current, and improving — without hiring one.
Sound familiar?
The problems this solves
- Nobody is clearly responsible for the website.
- Simple updates wait weeks for someone to get to them.
- Updates, backups, and security are left to chance.
- The site went down and you heard about it from a customer.
What you get
Deliverables
Monitoring
Uptime, security, and performance monitoring with alerts to us, not you.
Updates & backups
Platform and dependency updates tested before release; daily off-site backups.
Content changes
Send a request, and it gets done — text, images, pages, promotions.
Development hours
Monthly time for improvements, fixes, and small features.
Monthly report
What we did, what we found, and what we recommend next.
Clear response times
A defined service level for every plan.
Care plans
Pick the level of care your site needs.
Every plan includes monitoring, updates, backups, and a monthly report. Change plans any time.
Essentials
Quoted per site
Keep a stable site secure, backed up, and online.
- Uptime & security monitoring
- Core, plugin, and dependency updates
- Daily off-site backups
- Small content edits
- Monthly health report
Response within 2 business days
Choose EssentialsGrowth
Most chosenQuoted per site
Monitoring plus monthly development time for steady improvements.
- Everything in Essentials
- Included development hours each month
- Performance tuning & Core Web Vitals tracking
- Quarterly improvement roadmap
Response within 1 business day
Choose GrowthPartner
Quoted per site
A standing technical team for businesses that rely on their site.
- Everything in Growth
- Larger block of development hours
- AI & automation tuning
- Priority incident response
- Monthly strategy call
Same-business-day response
Choose Partner
Fit
Who it’s for
A good fit if
- Any business without an in-house web team
- Sites we built — and sites we didn’t (after an onboarding review)
Not the right fit if
- Sites on platforms that no longer receive security updates, until they are upgraded
Process
How it works
- 01
Onboard
We review the site, set up access, monitoring, and backups, and fix anything urgent.
- 02
Operate
Monitoring, updates, and requests handled every month.
- 03
Report
A monthly summary of work done and site health.
- 04
Improve
Recommendations turned into scheduled improvements.
- Updates tested in staging
- Backups verified, not just scheduled
- Monthly, cancel with 30 days’ notice
Questions
Website Management FAQ
Is there a long-term contract?
No. Plans are month to month and can be cancelled with 30 days’ notice.
What happens to unused development hours?
Hours are for the month they’re included in. We plan work so they get used on your roadmap.
Can you manage a site you didn’t build?
Yes. We start with a paid onboarding review to understand the site and fix anything urgent.
Give your website an owner.
Share a few details about your business and goals. We’ll reply with next steps — no pressure, no jargon.