03 — Run

Website management, handled

Your website is a system that needs an owner. Our care plans give you a technical team that keeps it secure, current, and improving — without hiring one.

Start a projectMonthly plans · cancel with 30 days’ notice

Sound familiar?

The problems this solves

  • Nobody is clearly responsible for the website.
  • Simple updates wait weeks for someone to get to them.
  • Updates, backups, and security are left to chance.
  • The site went down and you heard about it from a customer.

What you get

Deliverables

  • Monitoring

    Uptime, security, and performance monitoring with alerts to us, not you.

  • Updates & backups

    Platform and dependency updates tested before release; daily off-site backups.

  • Content changes

    Send a request, and it gets done — text, images, pages, promotions.

  • Development hours

    Monthly time for improvements, fixes, and small features.

  • Monthly report

    What we did, what we found, and what we recommend next.

  • Clear response times

    A defined service level for every plan.

Care plans

Pick the level of care your site needs.

Every plan includes monitoring, updates, backups, and a monthly report. Change plans any time.

  • Essentials

    Quoted per site

    Keep a stable site secure, backed up, and online.

    • Uptime & security monitoring
    • Core, plugin, and dependency updates
    • Daily off-site backups
    • Small content edits
    • Monthly health report

    Response within 2 business days

    Choose Essentials
  • Partner

    Quoted per site

    A standing technical team for businesses that rely on their site.

    • Everything in Growth
    • Larger block of development hours
    • AI & automation tuning
    • Priority incident response
    • Monthly strategy call

    Same-business-day response

    Choose Partner

Fit

Who it’s for

A good fit if

  • Any business without an in-house web team
  • Sites we built — and sites we didn’t (after an onboarding review)

Not the right fit if

  • Sites on platforms that no longer receive security updates, until they are upgraded

Process

How it works

  1. 01

    Onboard

    We review the site, set up access, monitoring, and backups, and fix anything urgent.

  2. 02

    Operate

    Monitoring, updates, and requests handled every month.

  3. 03

    Report

    A monthly summary of work done and site health.

  4. 04

    Improve

    Recommendations turned into scheduled improvements.

  • Updates tested in staging
  • Backups verified, not just scheduled
  • Monthly, cancel with 30 days’ notice

Questions

Website Management FAQ

Is there a long-term contract?

No. Plans are month to month and can be cancelled with 30 days’ notice.

What happens to unused development hours?

Hours are for the month they’re included in. We plan work so they get used on your roadmap.

Can you manage a site you didn’t build?

Yes. We start with a paid onboarding review to understand the site and fix anything urgent.

Give your website an owner.

Share a few details about your business and goals. We’ll reply with next steps — no pressure, no jargon.